Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Swaad & Spice. Throughout the site, the
terms “we”, “us”, and “our” refer to Swaad & Spice.

By visiting our website and/or purchasing something from us, you agree
to these Terms of Service.

At Swaad & Spice, we believe food is more than nourishment—it is
tradition, culture, and the warmth of home. Our goal is to bring
authentic regional Indian flavours to your table while ensuring a safe,
transparent, and enjoyable shopping experience.

Our store is hosted on Shopify Inc.

1. Online Store Terms

-   You must be of legal age to use this website.
-   You may not use our website or products for unlawful purposes.
-   You must not introduce viruses or malicious code.

2. Products

Our products include handcrafted regional Indian foods such as Peanut
Chutney, Stuffed Hari Mirch with Jeera & Garlic, Kutti Hari Mirch &
Garlic, Besan Sev, and seasonal specialties.

As our products are handcrafted in small batches, slight variations in
colour, texture, weight, or appearance may naturally occur.

3. Food & Allergen Information

Our products may contain peanuts, sesame, gluten, spices, or other
allergens. Customers with allergies should review ingredient information
before purchasing.

4. Storage

Please follow the storage instructions on each product. Always use a
clean, dry spoon and keep products tightly sealed after opening.

5. Orders

We reserve the right to refuse or cancel orders due to stock
availability, pricing errors, suspected fraud, or other legitimate
business reasons.

6. Refunds

Please refer to our Refund Policy. Due to the perishable nature of our
products, returns are generally not accepted once delivered unless the
wrong or damaged product has been received.

7. Privacy

Your personal information is handled according to our Privacy Policy.

8. Governing Law

These Terms are governed by the laws of India. Any disputes shall be
subject to the jurisdiction of the courts in Delhi, India.

9. Contact

Swaad & Spice

Email: swaadspice@gmail.com 

WhatsApp: +91 9266744742

Business Hours: Monday–Friday, 10:00 AM – 6:00 PM IST

Thank you for choosing Swaad & Spice. We are honoured to bring the
authentic taste of India’s regional kitchens to your home.